API / INTEGRATION

Integrate APIs — connect systems reliably

We design authentication, failures, retries, webhooks and operations — not just the happy path.

Typical fit

  • Payment, shipping or messaging providers
  • CRM/ERP/accounting integration
  • AI/LLM providers and agents
  • Internal APIs, webhooks or MCP interfaces

What we handle

  • Review API contract and authentication
  • Build mappings and idempotent processing
  • Handle retries, rate limits and failures
  • Secure webhook/event flow
  • Add monitoring, tests and handover

Process

Integrate APIs — connect systems reliably

  1. 01

    Clarify use case and system boundaries

  2. 02

    Evaluate provider/API

  3. 03

    Implement integration and failure paths

  4. 04

    Validate sandbox/live and observe

What we watch closely

  • OAuth/scope changes
  • Rate limits and provider outages
  • Inconsistent webhook delivery
  • Breaking changes and data mapping

What we need for an assessment

  • Source and target systems
  • API docs/provider
  • Relevant data flows
  • Sandbox/test access if available

Frequently asked questions

Can you normalize multiple providers behind one interface?

Yes. Where useful, we build adapters/abstractions instead of spreading provider logic through the product.

Is MCP always the best AI interface?

No. We use MCP where tool/agent interoperability helps; conventional APIs or events may be better.

API / INTEGRATION

Describe the current situation and target

No meeting required. We check whether we can take it on, what information is missing and what a sensible first step looks like.

info@general-informatics.com