AGENCY ENGINEERING

Too many projects. Not enough engineering capacity.

General Informatics takes over technical delivery when your team is full — project by project, as a capacity block or completely in the background.

Typical fit

  • Web, digital, marketing, SEO and design agencies
  • IT service providers with delivery peaks
  • Consultancies with an implementation gap
  • Teams facing deadlines or specialist work

What we handle

  • WordPress/WooCommerce migrations and rescue
  • Plugins, add-ons and difficult technical cases
  • APIs, backends and SaaS modules
  • Automation, AI and MCP integration
  • Deployment, infrastructure and modernization

Process

Too many projects. Not enough engineering capacity.

  1. 01

    Send project, deadline and preferred role

  2. 02

    Clarify scope, risks and white-label model

  3. 03

    Deliver with the agreed communication setup

  4. 04

    Hand over results and align follow-on capacity

What we watch closely

  • unclear ownership between agency, client and GI
  • deadlines set before technical review
  • missing access or undocumented legacy systems
  • unclear first-/second-line support boundaries

What we need for an assessment

  • agency/company and website
  • project or technical problem
  • deadline and rough scope
  • white-label yes/no and communication model
  • one-off or recurring cooperation

White-label principles

  • Your agency keeps the primary client relationship
  • Client protection and communication boundaries are agreed per project
  • NDA and unbranded delivery are available
  • GI can stay fully in the background
  • First-line support can remain with your agency

Engagement models

  • Fixed scope — defined migration or implementation
  • Capacity block — recurring engineering support
  • Maintenance portfolio — defined group of managed systems
  • Escalation partner — difficult cases go to GI

Frequently asked questions

Will GI work directly with our clients?

Only if you want that. White-label, direct collaboration or a mixed model is agreed before the project starts.

Do we need a long-term capacity commitment?

No. One-off projects are possible as well as recurring capacity or maintenance models.

Is this only for WordPress?

No. WordPress is a useful entry point, but GI also handles APIs, backends, SaaS, automation, AI and modernization.

AGENCY ENGINEERING

Describe the current situation and target

No meeting required. We check whether we can take it on, what information is missing and what a sensible first step looks like.

info@general-informatics.com